Help Center

Once your order is confirmed, you'll receive a tracking number via email and SMS. You can also track your order from your account dashboard under "My Orders".

You can modify your order within 15 minutes of placing it by contacting customer care at 067 099 5120. After this time, orders are processed and cannot be changed.

Orders can be cancelled before they are dispatched. Go to "My Orders" and click the "Cancel" button, or call customer care immediately at 067 099 5120.

Standard delivery is 60 minutes from order confirmation, subject to availability and location. You can schedule deliveries for later time slots during checkout.

Delivery fees vary based on your location and order value. The delivery fee will be displayed at checkout before you confirm your order.

Enter your delivery address during checkout to see if we deliver to your area. We're constantly expanding our delivery zones.

We accept all major credit and debit cards (Visa, Mastercard), as well as instant EFT and digital wallets. All payments are processed securely through our payment gateway.

Yes, we use industry-standard encryption to protect your payment information. We do not store your full card details on our servers.

If you're not satisfied with your purchase, contact us within 7 days of delivery. Perishable items must be reported within 24 hours. Refunds are processed back to your original payment method.

Refunds are typically processed within 3-5 business days after approval. It may take an additional 5-7 business days for the funds to appear in your account depending on your bank.